Shipping policy

ARTICLE 1. PROCESSING TIME (FULFILLMENT) 

Once your order has been placed and confirmed, it takes approximately 2 business days (48-hours) to fulfill your order before it is shipped. During this time, your product is printed, quality-checked, and prepared for shipment. Please note that processing times may vary slightly during holidays, promotional periods, or unexpected supply chain delays. If there is any significant delay, we will notify you via email.

ARTICLE 2. SHIPPING TIME

After your order has been fulfilled, it is shipped from our production or distribution facility. Average delivery time: approximately between 5-12 business days, depending on your location and local postal services.

Estimated average shipping times:

  • Europe: 5–10 business days

  • North America: 5–12 business days

  • Rest of the world: 10–20 business day*These are estimates only and do not include any customs delays or import procedures that may apply in your country.

ARTICLE 3. TRACKING AND INFORMATION

As soon as your order has been shipped, you will receive an email with a tracking code.
You can use this code to follow your package’s journey until delivery. If you have not received a tracking link within 5 days of your shipping confirmation, please contact us at caviarsocietybusiness@gmail.com.

ARTICLE 4. INCORRECT ADDRESS OR DELIVERY ISSUES

Please make sure your shipping address is entered correctly at checkout. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an invalid address, we may need to charge additional shipping fees to resend the package. If your order appears lost or undelivered, please reach out to us at caviarsocietybusiness@gmail.com and include your order number and tracking details. We’ll investigate the issue with our shipping partner.

ARTICLE 5. CUSTOMS, DUTIES & TAXES 

International orders may be subject to customs duties, import taxes, or handling fees imposed by your local customs authority. These charges are the responsibility of the customer and are not included in our shipping fees. We recommend checking your country’s customs regulations before placing an order.

ARTICLE 6. CONTACT

If you have any questions about shipping times, tracking, or delivery, please contact:

E-mail: caviarsocietybusiness@gmail.com.